Support

Join over 24,500 real PE practitioners who are redefining what’s possible for PE, Sport and physical activity through a new, positive and inclusive culture. Visit our website to find out more by clicking here

Questions or queries?
Contact us at:
E: info@createdevelopment.co.uk
T: 020 8863 0304
or complete the contact form at the bottom of this page.

Shipping

UK delivery
We offer FREE standard delivery on orders over £95 for resources delivered to addresses within the United Kingdom.

Deliveries to Ireland
For deliveries to Ireland please contact us at info@createdevelopment.co.uk or on
+44 20 8863 0304 to receive a shipping quote.

Deliveries outside the UK
We're sorry that we are unable to offer deliveries worldwide. We are happy to ship your resources to a UK address so that you are able to arrange onward shipments overseas. 

Same day dispatch
In stock items will be dispatched the same day if ordered before 12.00pm. Standard delivery times are 2-4 working days.

Out of stock items
We will notify you if any of your items are out of stock as soon as possible and make you aware of delivery timescales.

Packaging
We like to ensure your items arrive in the same pristine condition they leave us in. Please recycle or re-use all packaging where possible. 

Returns

We want you to be as happy with your resources as we are. If you have changed your mind or just not completely satisfied with your resources, then there’s no problem. We will happily exchange or refund your item if the product is in its original packaging and is in like new condition.

Return or exchange process

  • Email us at info@createdevelopment.co.uk with details of the item/s you wish to return and the reason why.
  • We will forward you further information which could include a return address, a date for a replacement or a date for collection.
  • Return your item/s within 21 days of receipt. The item/s must be unused and in the same condition that you received it/them.
  • A refund or exchange will be arranged within 14 days of us receiving the item/s.

Faulty or damaged items
All our resources are checked before they are dispatched, but should they arrive defective or damaged please let us know within 72 hours of receipt and we can rectify this for you.

Lost packages
Please let us know if your package doesn’t arrive within 10 days so we can investigate.

Questions or queries?
Complete this contact form below and we will reply to your message as soon as possible.